Privacy & Policy

Welcome to Velvet Box, we celebrate individuality and craftsmanship in every piece of jewelry we create. Your privacy is a core value of our business, and we want you to feel secure and confident when visiting our website. This Privacy Policy is designed to provide you with a clear understanding of how we handle your personal information. We take your privacy seriously and are committed to safeguarding your data. In this policy, we explain what information we collect, why we collect it, how we use it, and the steps we take to protect it. We also outline your rights and choices concerning your data.
Please take a moment to review this policy, and if you have any questions or need further clarification, don't hesitate to reach out to us at velvetboxhyd19@gmail.com.
Thank you for entrusting us with your privacy. We're dedicated to delivering exceptional jewelry while respecting your personal information.
 

Information We Collect

Personal Information
When you visit our Website, place an order, or interact with us, we may collect personal information, such as your name, email address, phone number, billing and shipping address, and payment details.


Non-Personal Information
We may also collect non-personal information about user whenever they interact with our website, including but not limited to your IP address, browser type, device information, and usage data, to improve our Website and services. This information will not identify you personally and will not be linked back to you.
 

How We Use Collected Information
Velvet Box uses your personal information for the following purposes:
⦁ Processing and fulfilling your orders.
⦁ Communicating with you about your orders, inquiries, and promotions.
⦁ Personalizing your shopping experience.
⦁ Sending updates and newsletters if you opt in.
⦁ Monitoring and improving our Website and services.
⦁ Complying with legal obligations.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience on our Website and gather information about your preferences and interactions with our site. You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, and you can choose to accept or reject cookies on a case-by-case basis. Please note that disabling cookies may affect your experience on our website and limit certain functionalities.
 

Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website and fulfilling your orders. These service providers are contractually obligated to maintain the confidentiality and security of your information. We may also share your information when required by law or to protect our rights, privacy, safety, or property.


Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the security of your information.


Your Choices
You have the right to: 
Access, correct, or update your personal information.
Opt out of receiving marketing communications.
Request the deletion of your personal information, subject to legal obligations.
 

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications, if any.


Contact Us
If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site please contact us as per details on ‘Contact Us’ page.